Telesperience is an internationally renowned analyst and consultancy company which specialises in helping communications service providers (CSPs) improve their operational efficiency, commercial agility and the customer experience they deliver. We conduct in-depth primary research on current business problems in the global CSP market, and use this insight to make recommendations and devise strategy for CSPs worldwide.

We also bridge the gap between strategy and tactics by helping CSPs audit their software infrastructure, locate gaps and problems, and resolve these through fast, effective systems renewal. We act as a bridge for innovation, by helping vendors understand and communicate their value more effectively, and CSPs find the innovation that’s going to deliver true business value. We have expertise in both B2C and B2B markets, with in-depth vertical experience.

Our founder and Chief Strategist Teresa Cottam is a globally respected industry analyst and judge at the GSMA Global Mobile Awards. She is also a University of Sheffield Alumnus and graduated from the department of English Language and Linguistics in 1990.